Who Should Read This Book
If you are running a team or an organization, especially if your business involves the production of goods or services, this book is a MUST READ for you.
The book was translated into 26 languages and sold over 1 million copies.
The book discusses 14 principles, grouped into four major categories, that define Toyota’s operational excellence methods.
It begins with the story of the Toyoda family and how the business started back in the late 1800s. It then introduces the philosophy behind the Toyota Way before moving on to the 14 principles that the company follows.
The 14 principles of the Toyota production system are as follows:
- Principle 1 – Base your management decisions on a long-term philosophy, even at the expense of short-term financial goals.
- Principle 2 – Create a continuous process flow to bring problems to the surface.
- Principle 3 – Use ‘pull’ systems to avoid overproduction.
- Principle 4 – Level out the workload
- Principle 5 – Build a culture of stopping to fix problems to get quality right the first time.
- Principle 6 – Standardized tasks and processes are the foundation for continuous improvement and employee empowerment.
- Principle 7 – Use visual controls so no problems are hidden.
- Principle 8 – Use only reliable, thoroughly tested technology that serves your people and process.
- Principle 9 – Grow leaders who thoroughly understand the work, live the philosophy, and teach it to others.
- Principle 10 – Develop exceptional people and teams who follow your company’s philosophy.
- Principle 11 – Respect your extended network of partners and suppliers by challenging them and helping them improve.
- Principle 12 – Go and see for yourself to thoroughly understand the situation.
- Principle 13 – Make decisions slowly by consensus, thoroughly considering all options; implement decisions rapidly.
- Principle 14 – Become a learning organization through relentless reflection and continuous improvement.
The author then divides these 14 principles into four categories:
- The first category is entitled Long-term philosophy and represents the company’s views on having long-term goals that benefit society. Every employee in the organization has the duty of taking the organization to the next level.
- The second category is all about processes and emphasizes the concept of following the right processes every time. There is a deep conviction at Toyota that the right processes produce the right results.
- The third category discusses adding value to the organization by developing its people and partners.
- The final category discusses how continuously solving root problems drives organizational learning.
Finally, the book’s last two chapters provide a roadmap of how to apply “The Toyota Way” to make your organization lean.
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157 x 279 x 234 mm
Dr. Jeffrey K. Liker is Professor Emeritus of Industrial and Operations Engineering, University of Michigan, and a professional speaker and advisor through his company Liker Lean Advisors, LLC, a network of associates to teach and consult in the Toyota Way.