Who Should Read This Book
The book was translated into 26 languages and sold over 1 million copies.
The book discusses 14 principles, grouped into four major categories, that define Toyota’s operational excellence methods.
It begins with the story of the Toyoda family and how the business started in the late 1800s. It then introduces the philosophy behind the Toyota Way before moving on to the 14 principles that the company follows.
The 14 principles of the Toyota production system are as follows:
- Principle 1 – Base your management decisions on a long-term philosophy, even at the expense of short-term financial goals.
- Principle 2 – Create a continuous process flow to bring problems to the surface.
- Principle 3 – Use ‘pull’ systems to avoid overproduction.
- Principle 4 – Level out the workload
- Principle 5 – Build a culture of stopping to fix problems to get quality right the first time.
- Principle 6 – Standardized tasks and processes are the foundation for continuous improvement and employee empowerment.
- Principle 7 – Use visual controls so no problems are hidden.
- Principle 8 – Use only reliable, thoroughly tested technology that serves your people and process.
- Principle 9 – Grow leaders who thoroughly understand the work, live the philosophy, and teach it to others.
- Principle 10 – Develop exceptional people and teams who follow your company’s philosophy.
- Principle 11 – Respect your extended network of partners and suppliers by challenging them and helping them improve.
- Principle 12 – Go and see for yourself to thoroughly understand the situation.
- Principle 13 – Make decisions slowly by consensus, thoroughly considering all options; implement decisions rapidly.
- Principle 14 – Become a learning organization through relentless reflection and continuous improvement.
The author then divides these 14 principles into four categories:
- The first category is entitled Long-term Philosophy and represents the company’s views on having long-term goals that benefit society. Every employee is responsible for taking the organization to the next level.
- The second category is about processes and emphasizes always following the right processes. There is a deep conviction at Toyota that the right processes produce the right results.
- The third category discusses adding value to the organization by developing its people and partners.
- The final category discusses how continuously solving root problems drives organisational learning.
Finally, the book’s last two chapters provide a roadmap of how to apply “The Toyota Way” to make your organization lean.
The Toyota Way by Jeffrey Liker is a comprehensive and insightful look into the inner workings of one of the world’s most successful and respected companies. The book delves into the philosophies and practices that have propelled Toyota to the forefront of the automotive industry and offers valuable lessons that can be applied to any business looking to improve its operations and performance.
One of the key takeaways from the book is the emphasis on continuous improvement, or “kaizen,” which is a fundamental principle of the Toyota Way. The company’s relentless focus on improving every aspect of its operations, from the assembly line to the boardroom, has been instrumental in its success. Another key principle highlighted in the book is the importance of teamwork and collaboration. Toyota’s approach to teamwork and collaboration is based on the idea that everyone in the organization, from the CEO to the assembly line worker, has a role to play in improving the company’s performance.
The book also provides a detailed look at Toyota’s various tools and methods to achieve its goals, such as the “Toyota Production System” and the “A3” problem-solving method. These tools are specific to the automotive industry and can be applied to other industries.
Overall, The Toyota Way is a must-read for anyone interested in understanding how one of the world’s most successful companies operates and how its principles and practices can be applied to improve any business. The book is well-written and easy to understand, making it accessible to readers of all backgrounds. It is a valuable resource for anyone looking to improve their business and is highly recommended.
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157 x 279 x 234 mm
Dr. Jeffrey K. Liker is Professor Emeritus of Industrial and Operations Engineering, University of Michigan, and a professional speaker and advisor through his company Liker Lean Advisors, LLC, a network of associates to teach and consult in the Toyota Way.